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Sign up for a Blue Sky Farm Bag here!

FREQUENTLY ASKED QUESTIONS

What is a Farm Bag?

Traditionally, CSA (Community Supported Agriculture) is a way for local farmers and members to support each other. Members receive fresh, harvests of pre-selected produce for the week while farmers get steady financial support. This helps reduce food waste, promotes food security, preserves farmland, and boosts biodiversity.

We have transformed our CSA into a more flexible, fully customizable Farm Bag subscription! Blue Sky’s 100% Certified Organic produce is known for its quality – it doesn’t get better than this!

 

How does the Farm Bag subscription work?

The Farm Bag is an online subscription offering organic produce in either a Classic (6-7 items) or Petite (4-5 items) bag, that can be set up on a weekly or bi-weekly basis. With our new Farm Bag program, you can customize the bag by removing or adding items. 

After creating an account, select your subscription, preferred pick-up location, bag size, and delivery frequency (weekly or bi-weekly). Once you proceed to checkout to place your first order, we will confirm your subscription, which will then auto-renew based on your chosen frequency.

 

How do I see the contents of my Farm Bag?

On Friday mornings, you can view your farm bag contents for the following week. Simply you log in to your account, go to the overview page, and check under "Current Shopping Period Overview."

 

How do I receive my Farm Bag?

Pick up your bag at your chosen location during the allotted time. Pickup details may vary slightly by location, but each location has a sign-in sheet with your list of items. Depending on your add-on items, you may have a second or third bag with your main farm bag order. 

You are responsible for picking up your Farm Bag during the provided pick up day and time. We will not provide credit for un-collected bags.

 

Where can I pick up my Farm Bag?

Wednesday Pick Up Options:

Thursday Pick Up Options:

Friday Pick Up Options:

Saturday Pick Up Options:

*Bi-Weekly Pick Up Option Only

 

Can I add items to my Farm Bag and when can I order them? 

You can shop for add-on items through our online market! Once logged into your account, simply select the "Product List" tab to view what we currently have available. Select the correct sub-period. Note: Noble Bread is separate from our other produce/grocery add-on items. Add the items you wish to receive into your cart and we will provide them with your next Farm Bag!

The Order Period opens at 10:05am the Friday before your delivery week. You have until your order deadline to make edits to your order. The order deadlines are 8am, 2 days before your delivery. 

IF YOU ARE A BI-WEEKLY SUBSCRIBER: Do not place an order for add-ons prior to the Friday before your delivery week. If you place your order too early, the add-ons will not be associated with your subscription bag and thus not fulfilled. When you log in to your account, on the overview page, make sure you are selecting the shopping period associated with your delivery date. You'll see at the top of the overview page if it is a bi-weekly week or not.

To ensure delivery of add-on items the same week, place your order by:

Can I change the location, delivery frequency, or size of my Farm Bag? 

Contact our coordinator at csa@blueskyorganicfarms.com to change location, frequency, or size, no later than the order deadline (8am, 2 days before your scheduled delivery). 

Changes will go into effect the following week.

 

Can I place my Farm Bag on hold or cancel that week's bag order?

Either option must be done in advance.

To hold your bag, log in and select "Subscriptions" to set your dates. Holds must be made 11 days before the pick-up date. 

If after that, cancel your order through the "Overview" section in your account. Cancelling is possible until the order deadline. Under your delivery date, you'll select "View Order." From there, you can choose to cancel that one bag order. This does not cancel your subscription.

Once your order deadline passes (8am, 2 days before your delivery), you can no longer cancel that week's bag order and you are responsible for payment and pickup. Bags that are not picked up will be donated to Saint Mary's Food Bank.

The Farm will not be responsible for placing Farm Bags on Hold. This action must be completed by the subscriber. However, if you are having difficulty completing this action please contact us as soon as possible.

 

Why does my order say "Unpaid"?

Our system doesn’t charge immediately. Orders are processed after the order deadline, so you can edit your order up until that time. Just make sure you're done editing by 8am, 2 days before your delivery.

 

How do I know when my next order pick up is?

If you have a weekly subscription, you will receive a bag every week. If you selected a Bi-Weekly Farm Bag Subscription, when you log in your account, on the overview page under, "Current Shopping Period Overview," you'll find a notification saying whether or not it is currently a Bi-Weekly week. 

You can also select "Subscriptions" from the left-hand menu and then click on the name of your subscription. This will provide you a summary of your subscription. 

 

What happens if I do not pick up my Farm Bag on time?

You are responsible for picking up your Farm Bag during the provided pick up day and time. Missed pickups will be donated to St. Mary's Food Bank. 

If your pick up location is a third party business/organization, they are not responsible for storing your Farm Bag. Most third party locations will donate unclaimed Farm Bags. They may hold onto your Farm Bag, but we are not responsible for their storage conditions and your produce may not be stored properly, resulting in less-than-stellar veggies.

There are no refunds, credits, or exchanges for unclaimed Farm Bags.

 

What if I want to cancel my subscription?

If circumstances require canceling, contact the Farm Bag Coordinator at (623) 853-9174 or email CSA@blueskyorganicfarms.com. Cancellation requests must be received before the order deadline of your next delivery. For example, if you’re scheduled to receive a Farm Bag on Saturday, you must contact us by 8am on the Thursday prior.

If received after, the cancellation will apply the following week.

There are no refunds, credits, or exchanges for unclaimed bags (aka bags that were not picked up within the allotted pick up time and pick up location). 

 

Thank you, for abiding by this policy and working as a community to create an efficient and pleasant Farm Bag experience!

Where can I sign up for a Blue Sky Farm Bag?

Sign up for a Blue Sky Farm Bag here!

 
Please contact us with any further questions:

Email: csa@blueskyorganicfarms.com

Office Phone: (623) 853-9174